Current System Status: GREEN No known issues
Click here for System Status explanation. This does not include PFAS.
Current PFAS Status RED PFAS information
To view important water and sewer notices, including current issues and emergencies, you can see those updates here: Water & Sewer Notices Group
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Hopkinton Water & Sewer Department
The mission of the Water Department is to provide the Town of Hopkinton and its citizens with a safe drinking water supply, water for fire protection, and an adequate supply of water for their essential daily needs. The Water Department protects current sources and manages existing supplies while pursuing additional water sources to meet demands. The mission of the Sewer Department is to provide the Town of Hopkinton and its citizens with reliable wastewater services protective of health and the environment. The Water & Sewer Department aims to react in a timely, professional manner to all inquires, problems, and requests of the citizens and officials of the Town of Hopkinton.
Our goal is to provide the best potable water supply to our customers.
Business hours:
8:00AM to 3:00PM
For emergencies after hours, please call the Fire and Police Dispatch at (508) 497-3401.
Quick Links
- Water and Sewer Rates
- Aquifer Protection Map
- Drainlayers and Grinder Pumps
- Lead and Drinking Water Information
- Manganese Information
- Weather Information
- Water Billing and Water Use Tracker
- Rain Barrels and Other Water Conservation Tools (link from mass.gov)
- Source Water Assessment & Protection (SWAP) Report
- 2022 Water Quality Report
- 2021 Water Quality Report
- 2020 Water Quality Report
- CCR and Water Quality Reports (archive)
- Dog Walking Near Drinking Wells
- Water discoloration information
- Water Department Documents and Permits
- Cross Connection Information
- General Water Information
- Water Conservation
- Water-Sewer Billing Policy
- Rules and Regulations
- Drinking Water Safety for Kids
- When should I call the Water Department?
- Winter Water Tips
Water Use Restrictions
Information for the DEP imposed annual water use restrictions.READ MORE
Additional Resources & Links
Additional Links
- NEW ENGLAND WATER WORKS ASSOCIATION
HILL'S PLUMBING PAGE - MASS DEP
- AMERICAN WATER WORKS ASSOCIATION
- EPA WATER DIVISION
- WATER QUALITY ASSOCIATION
Is the water safe to drink?
Is fluoride added to the water?
How can I find out my current water-sewer bill balance?
Why is the the water discolored?
Why does my water have a yellow tinge and why does my sink, toilets and dishwasher have and orange/brown stain?
Why does my water have a white, milky look?
I have just received my water bill, why is it higher than normal? My meter must be wrong.
I have recently moved to town and have not received a water bill. Will I get one?
I have low pressure what can I do?
Is there lead in the water?
I am going to be moving, what do I need to do?