Q: I have just received my sewer bill, why is it higher than normal? My meter must be wrong. A: The rate may have recently been raised, you may have leaky faucets or toilets, your underground sprinklers may be on longer than you think or have a leak. You may have had a lot of outside use on lawns, gardens, cars and swimming pools. As meters age, the internal parts begin to wear and the registering rate actually slows down. Our most common findings, are that there is a leaking fixture in the house or the customer is unaware of how much water they actually use. Q: I have recently moved to town and have not received a sewer bill. Will I get one? A: Everyone is billed twice a year. Depending on your location you are billed every six months, either Jan. & Jul., Feb. & Aug., Mar. & Sep., Apr. & Oct., May & Nov., Jun. & Dec. If you have not received your bill after 6 months, please call either the Sewer or Water Dept. Q: I am going to be moving, what do I need to do? A: Please call to schedule an appointment at least three days in advance, for a final meter reading. If at all possible, we like to have access to the meter inside the house. Once the meter is read, you can pay the bill at the Treasurer’s office. Whenever possible, Please provide us with the name of the new owners. |
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